FP
Franz P

1 reviews | Active since May 2013

17 Jan 2017, 12:45

WORST SERVICE EVER FROM MULTICHOICE: ACCOUNT ***5

<p>Multichoice were asked on 14 November 2016 to cancel two subscrition services which they failded to do instead debiting me with their fees</p> <p>It has taken more than 10 emails from me i an effort to get them to reverse these fees and credit my account with no success. The replies from their staff clearly show their incompetence and inability to solve a simple issue</p> <p> </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Jan 2017, 13:11
Official

Dear Franz

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Jan 2017, 10:32
Official

Good day Franz

Please accept our apologies for the level of service you have received in this regard.

We have tried to contact you with more detail pertaining to your concern without any success.

Please refer to your personal e mail address for more detail pertaining to your concern.

Kind Regards

Rupert