MH
M H

1 reviews | Active since Jun 2015

03 May 2018, 11:02

Worst Service Ever from Multichoice!!!

SO this is an e-mail that I have now sent twice to Multichoice, and NO reply. Not even a "we are attending to your query" NOTHING.

I can honestly not believe that one can have so much **** with one company when THEY are at fault from the start. They are super fast to hound you day in and day out when THEY take money off the wrong account, with insufficient funds, after you have e-mailed new banking details, AND went into a branch to hand in the new bank letter. But my word, when u have an issue after making an arrangement with one of their managers, they simply show you a big F U by just not responding.

****PEST SERVICE I HAVE EVER HAD IN MY ENTIRE LIFE!!! Now I will post this all over social media in the hope that someone contacts me.....let's see if someone will man up and contact me.....I was even nice and left out the names of the 'managers' .....I honestly wont be as nice next time.

********** 29 Apr (4 days ago) to enquiries, pmtarrangement, MultichoiceEnq. Good day

And still no call from Multichoice.....AND YET AGAIN....MORE MONEY TAKEN OFF MY ACCOUNT THEN ARRANGED WITH A MANAGER FROM YOUR OFFICES....AND AGAIN ON THE WRONG DAY!!!!! How *********** are the people working for Multichoice???

If someone doesnt call me before the close of business on Monday 30 April, I will cancel my subscription and take this furyher with whoever I can with all my correspondence between myself and multichoice and attach every singel email as proof of the incompetency of your company.

I can not believe that after a year of this ****, Multichoice still does not give a **** about their customers or arrangements that THEY made with their customers.

I suggest you get X or Mto phone me, as they are the two people in management positions that assisted me with this from the start.

Regards

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 May 2018, 11:06
Official

Dear M

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

MH
M H's update03 May 2018, 11:10
Reviewer Update
WOW!! So Multichoice didnt close down? There is still people working there? Thank the heavens, but I am pretty sure your e-mails are not working, as for the last 4 days I have had NO response from anyone, even with sending my e-mails to general and personal e-mail addresses at multichoice. I will not be holding my breath.....
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 May 2018, 21:18
Official

Dear M,

Your concern is currently being investigated by the relevant department for urgent resolution.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Should you require further assistance, please do not hesitate to contact us send an email to *** .

Kind regards,

Edward

DStv Hello Peter Team

Best regards,