JP
Johann P

1 reviews | Active since Dec 2015

21 Feb 2020, 15:19

Worst service ever.

I have now been trying for 2 hours to switch decoders and after three phone calls nothing has been changed and I now have no DSTV reception. I think DSTV is one of the worst companies I have ever done business with.

0
Replies (7)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Feb 2020, 17:53
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
JP
Johann P's update21 Feb 2020, 18:45
Reviewer Update
It is now 16:45 and I have not received any call from DSTV as promised. Why am I not suprised!!
JP
Johann P's update22 Feb 2020, 14:16
Reviewer Update
I am still waiting for the call.
JP
Johann P's update24 Feb 2020, 10:05
Reviewer Update
It is now Monday morning and I am still waiting for the call from Xtraview team!
JP
Johann P's update24 Feb 2020, 14:51
Reviewer Update
Kagiso,
Are they going to contract me today or next week.
Johann
JP
Johann P's update24 Feb 2020, 17:36
Reviewer Update
I am currently trying out Showmax on the 14 day trial. I have decided not to subscribe because of the way DSTV handle their clients.
JP
Johann P's update24 Feb 2020, 22:59
Reviewer Update
After your technician phoned me the service workered for about 10 min and then it jumped back to the error message E143 No communication with primary decoder. Can somebody please call again.