MI
Mpho I

1 reviews | Active since May 2017

22 Aug 2020, 19:17

Worst service ever

I made a payment in error on the 24th of July I have send all the required documents and till today I have not been refunded all I get is that the financial department is processing the request. I am very disappointed with the service I want to cancel my subscription

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Aug 2020, 19:42
Official
Hi Mpho, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
MI
Mpho I's update22 Aug 2020, 21:10
Reviewer Update
I hope so because today when I engaged with ur team on messenger they said I will have to wait for another 7 _14 days for the refund and these are for forms I submitted on the 24th of July already
MI
Mpho I's update24 Aug 2020, 19:52
Reviewer Update
Hi
I have still not received any call from your agent, this is bad