Worst Service ever

Good day

I'm so disappointed and frustrated at the same time with dstv how you treat your customers,

It has been 3weeks now without watching TV because I have changed from DStv to DStv ultra that was installed on the 28 March and I was told my first debit order will go off on the 25th of April, 3days I'd not 2days I was disconnected, I called I explained what happened, they reconnect me,

I have been calling DSTV for more that 3weeks without any help your *********** consultants keep on saying someone will call me even today, I spoke to Mossa my airtime finished she she will call me back but nothing until now, I spoke 3 Ntebogeng other ladies they couldn't transfer me to Mossa.

The experience how I spend more than R200 airtime trying to get help even now nothing, on the voice jot is says I'm owing R1823 which I don't know when it coming from

I think it's time for me to cancel DStv as it is joy working for me and worst is pathetic service that I have experienced with people who doesn't want to take ownership the query

Before you call me please listen to the recording when I took DSTV Ultra so that we can resolve this

Priscilla Makuya ***