CV
Cezanne V

1 reviews | Active since Jun 2012

05 May 2015, 19:04

Worst service ever Dstv Festival Mall

Worst service i have ever received . <br> I went in to the DSTV shop in Festival mall on sunday the 03/05/2015 I had a problem with my dstv and the guy told me my dish needs to be realigned .all good i payed R450.00 for a agent to come out and fix my problem the guy at dstv Festival mall said they will come out on monday the 04/05/2015 the 4th came no call drom dstv rhe 5 came the agent called and said the will come that night at 5:30 .it is now 19:00 and no one is hear . i tried to phone him aboit 20 times no awenser . i sem about 6sms to the guy no awnser .so tell me what *** service is this . the guys name is daniel and his number is ***<br> Ill never recomment DSTV to no one. ill be at their office tomorrow morning where im going to make big ****.im going to plaster poster all over telling everyone about their *** service.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 May 2015, 13:19
Official
Hello Cezanne1,

We apologise for the delay with your installation and any inconvenience caused. We have spoken to Daniel and he will be in contact with you today to process the installation.

We would like to thank you for alerting us to this situation and we will follow through with Daniel to ensure that your problem is resolved timeously.

We apologise once again.

Here are our touchpoints:

DStv (Facebook)
@DStvcare (twitter)
***
DStv Forum
***
www.DStv.com

Warm regards

Kristel