1 reviews | Active since Aug 2018
Worst service ever
Again it is me and DSTV with their nonsense. A couple of years ago I had to create two accounts on my name because THEY said I cant have two extra view decoders on my name. So THEY said I must use a friend's name to create another account. I refused and told them this is *****. So after a big fight that lasted many hours, they created a second account for me. Now I have two accounts but today when I just want to transfer one of my decoders to my other TV that is linked to my other account , THEY say this caanot be done. Now the fight starts all over again. WHY CAN'T THIS BE DONE!!! BECAUSE THE ID NUMBER ON THE OTHER ACCOUNT IS A **** ID THAT THEY CREATED. So now why is this my problem when THEY did it. I Told them many years ago this is not going tow work and I refuse to commit ***** like they suggested I do. Why cant they transfer one decider of myne to another account of mine. I pay my accounts on time every moth, but now that I want this one thing done THEY say to me sorry they can't. This is unacceptable. I want my decoder swictehed to the other account NOW, TODAY. Why must I pay my account on time but when I ask for something I must wait. Abo****ely bad service. Please call me to sort out this absolute mess that YOU have created so that this can be sorted out TODAY!!!!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
