WORST SERVICE EVER

On 25 January 2022 I called in and requested a cancellation of my subscription. and i also did it on the APP, when I called it was confirmed that the disconnection was scheduled for 28 January 2022. Today I received an SMS confirming that I am now liable to pay 2 month's premiums. I called and spoke to Kanye, ref (***7-i465) and he said it was just the amount i need to pay should I want to reconnect. I told him I don't want to and he said it wont go off, after my experience end of Feb where the debit order did go off and i waited 14 working days to get my money back - I don't trust DSTV. I see my profile shows my subscription is active - what the heck!!!!

you better not take off that Debit order from my account this month and remove my profile cmppletely from your systems i will never ever get DSTV again!!!!!!