UM
Unathi M
1 reviews | Active since Oct 2023
07 Oct 2023, 13:33
Worst service ever
I have been trying to get my services reconnected since last week Sunday. Spoke to numerous agents, each time having to repeat myself. Empty promises being made, not to mention the airtime spent on calls. I'm being made to pay R700 for services not received phofu. I'm at my wits end with these people, send help.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
07 Oct 2023, 13:37Hi Unathi Makinana,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Oct 2023, 13:37
Official
Hi Unathi Makinana,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
UM
Unathi M's updateReviewer Update
07 Oct 2023, 13:50I will not be holding my breath for this reply but ke let's see. All I am asking is to be able to watch DSTV because I have paid for it. I'm not paying for a second decoder I know nothing about.
UM
Unathi M's update07 Oct 2023, 13:50
Reviewer Update
I will not be holding my breath for this reply but ke let's see. All I am asking is to be able to watch DSTV because I have paid for it. I'm not paying for a second decoder I know nothing about.
UM
Unathi M's updateReviewer Update
07 Oct 2023, 13:52And seriously, train your agents better. Babalwa, Lusanda, Mihlali, Kenny... All the lies I have been fed, so damn annoying.
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Unathi M's update07 Oct 2023, 13:52
Reviewer Update
And seriously, train your agents better. Babalwa, Lusanda, Mihlali, Kenny... All the lies I have been fed, so damn annoying.
UM
Unathi M's updateReviewer Update
08 Oct 2023, 18:34Benedict called me and my issue has been resolved. Less than 20 minutes and my query was sorted. I appreciate great service and Benedict has delivered just that. 10 stars for him
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Unathi M's update08 Oct 2023, 18:34
Reviewer Update
Benedict called me and my issue has been resolved. Less than 20 minutes and my query was sorted. I appreciate great service and Benedict has delivered just that. 10 stars for him