WORST SERVICE EVER

My problem started December 2015. My PVR was giving a error code. I phoned and was told to take the PVR to Multichoice Polokwane. I took it in, the did a softwear upgrade, got home plugged the PVR in and no ExtraView. More than a month no extra view. Problem at the end after paying R300 to installer as Multichoice operator said firstly account was in arrears and then after more than 2 weeks problem was with connection. Multichoice was at fault at the end, the ExtraView link was never restored after softwear upgrade. R300 down the drain. January Multichoice puts a debit order through for R1537.03 (Heaven knows why), thereafter 01/02/2016 - R779.00<br> 04/02/2016 - R90.00<br> 02/03/2016 - R840.94<br> My latest statement shows amount due - R849.00.<br> I was without ExtraView for more than a month.<br> More than 4 hours of phone calls, emails to [Email Removed] and website queries logged and no feedback and no refund<br> <br> WHAT IS GOING ON WITH THIS ACCOUNT??? WHEN WILL IT BE FIXED????<br> <br> On 21 January was my last call to Multichoice where I spend 28 minutes on the phone (cellphone) to sort the problem. I was told 30 days and it will be fixed.<br> <br> It is now 14 March 2016?????