FW
Francois W
1 reviews | Active since Feb 2016
26 Feb 2016, 18:22
Worst service ever
I've called FOUR times to apply for DSTV and each time they said someone will call back, but they don't. Spoke to a manager who guaranteed they would phone me and he would personally send me an email stating this, but neither happened. It is ridiculous that I want to pay these people for a service but they are simply not interested in doing business with me. I think I will rather get Netflix or Showmax.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
29 Feb 2016, 12:44Hello Wolvaardtfm,
Thank you for taking our call today. We apologise for the delayed response and the inconvenience caused.
As discussed, we have referred your query to the relevant department for further assistance. Kindly expect feedback directly from them.
We hope you will give us the opportunity to rectify the service you received to date. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the delayed response and the inconvenience caused.
As discussed, we have referred your query to the relevant department for further assistance. Kindly expect feedback directly from them.
We hope you will give us the opportunity to rectify the service you received to date. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply29 Feb 2016, 12:44
Official
Hello Wolvaardtfm,
Thank you for taking our call today. We apologise for the delayed response and the inconvenience caused.
As discussed, we have referred your query to the relevant department for further assistance. Kindly expect feedback directly from them.
We hope you will give us the opportunity to rectify the service you received to date. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the delayed response and the inconvenience caused.
As discussed, we have referred your query to the relevant department for further assistance. Kindly expect feedback directly from them.
We hope you will give us the opportunity to rectify the service you received to date. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah