Worst Service Ever!!!

My DSTV got disconnected more that 4 times in less than 1 month,reason no agent could provide me with at the CAll Center first call [i queried why is my DSTV disconnected Agent response a Techenical Error on our side Miss,2nd time in less than 5 days of re connection,apologies Miss we will no charge you re connection an feedback will be provided including the TEAM LEADER I have spoken to I will be monitoring your account and feedback will be provided Miss No feedback provided 3 rd time disconnected,spoke to a so called Senior Team leader your DSTV will run Miss investigation will take place and feedback will be provided NO FEEDBACK ONCE AGAIN PROVIDED...call DSTV again spoken to Thomelo Call Centre Manager Miss i will be listening to all the calls that you have made to us and provide feedback as to why your DSTV keeps disconnecting and NO CHARGE of re connection fee is charged