1 reviews | Active since Oct 2012
worst service ever
on the 19th of January I did a transfer of R355.42 and i forever use the same service channels EFT however they disconnected my subscription for two days. I've been calling and sending proof of payment only on the 3rd day they saying I am liable to pay for reconnection fee of which I am not countable. my pay date is on the 20th and on the message the send it was written i must pay R355.42 and i did so on the 19th. they must rectify this Customer Number ********** 2. contact details ********** 619
Dear Zamabomvu Yolanda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Zamabomvu Yolanda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Zamabomvu
Our records show that you have been assisted and the service is reconnected. The reconnection fees charged are reversed as well.
Regarding the payment, it has been referred to the finance team for allocation. Once traced, it will be allocated to your DStv account.
I apologise for any inconvenience caused.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,
Good day Zamabomvu
Our records show that you have been assisted and the service is reconnected. The reconnection fees charged are reversed as well.
Regarding the payment, it has been referred to the finance team for allocation. Once traced, it will be allocated to your DStv account.
I apologise for any inconvenience caused.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,