WORST SERVICE EVER

This is the worst service that i have EVER EXPIERIENCED<br> I have called your call center about 10 times and have had no luck<br> You have deducted the wrong amounts of my account for the last 3 months<br> I called last week and asked to speak to a teamleader by the name of Renelwe Motau that promised me this will be sorted out and she promised me that she would call 2 days laterand that I would receive my refund but when I called the call center today there seems to be no refund authorized or any notes of it on their system<br> Its been 10 days and im still waiting and no one in your company seems to care <br> I keep being pushed from pillar to post<br> WHAT KIND OF SERVICE IS THIS <br> Contact me immediately and sort this out <br>