JS
Jerome S
1 reviews | Active since Jan 2011
08 Sept 2015, 14:28
WORST SERVICE EVER!!!
I received an error message saying that my account has been suspended, on my tv that has the Explorer connected to it. And that caused my PVR's TV2 also not to work. I called the call centre and after almost 20 minutes I was told that they don't know what is causing it. This is totally unacceptable, I pay R850 (per debit order) ever month for this kinda bad service. Two month ago I had the same, but then they blamed it on a system change. I can't wait for NET-Flex to come to South Africa, so that I can say goodbye to dstv.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
14 Sept 2015, 11:19Hello JeromeS24,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply14 Sept 2015, 11:19
Official
Hello JeromeS24,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team