GV
Gunther V

1 reviews | Active since May 2011

04 Sept 2015, 18:19

worst service ever!!!

Good day<br> <br> I hoped to put terrible service as the topic.<br> <br> I contacted Multichoice to report a problem.<br> <br> Spoke to a \thabo'' reference number ***5-i4<br> <br> During this conversation I requested Thabo to add a simple ''thank you'' or a ''please'' when he requests something from the client AKA myself. As this is proper service ethics and as I have come to know proper service DSTV practises.<br> <br> He ignored my request numerous times until he put me through to the survey and hoping I will just drift away..<br> <br> I am sure Multichoice does not condone this type of bad service to their clients. And if im one of the clients unhappy with this service from Thabo im sure he does it more than often as he had no problem just putting me down.<br> <br> I as a client of Multichoice for years

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Sept 2015, 18:30
Official
Hello hunt,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,