MS
Martin S
1 reviews | Active since May 2015
30 May 2015, 17:58
Worst service ever!!!
None of the staff knows what's going on and the client gets billed for their staff mistakes!!!!! Utterly a joke and I will be consulting my consumer rights!!!!! Getting billed for staff members wrong information (even got a message on my decoder) to confirm my arrangements of moving my payment date and the amount!! What the hell is wrong with this country?????? People think they companies are untouchable we will see about that!!!!!
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Jun 2015, 10:26Hello mscheepers3,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have credited your account with the amount of R 51.94 as confirmed.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have credited your account with the amount of R 51.94 as confirmed.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply04 Jun 2015, 10:26
Official
Hello mscheepers3,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have credited your account with the amount of R 51.94 as confirmed.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have credited your account with the amount of R 51.94 as confirmed.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta