1 reviews | Active since Apr 2017

26 Apr 2017, 11:19

Worst service EVER

<p>I have been on the phone with these people since 22 March 2017, trying to figure out my account. Every time I call all they say is that they will esculate my account. I never get called back and the PaymentPlan department has no number that I can call. They disconnected my service just now but if I look on my self service I do not owe them anything. According to the lady at the call centre the payment plan people do not work over weekends and they will only be able to call me back after the long weekend. I find this unexeptable and my opinion is that they just do not care about there customers because the are the only service in South Africa .</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Apr 2017, 11:39
Official

Dear Wilna

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

's update26 Apr 2017, 14:14
Reviewer Update

Thank you. Hope it will not take another month:(((((