CJvV
CJ Jansen van Vuuren

1 reviews | Active since Feb 2017

21 Feb 2017, 06:29

Worst service ever

<p>I app**** for the price lock that DSTV has advertised... the application went well till it became time that DSTV had to do some work from their part it was too much too ask....my account has been put of numerous times for no reason and there is no control in multichoice because how do you swith accounts on and off with not knowing who it was. I am really disapointed in the way that DSTV has treated me as a customer and the way that they want to bill me for the explora that i dont even have after more than a month waiting for feedback or action from them !</p> <p> </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Feb 2017, 07:46
Official

Dear CJ Jansen van Vuuren

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Feb 2017, 09:06
Official

Good day CJ Jansen van Vuuren

We regret to learn of the level of service you have experienced. Please accept our sincere apology.

The Price - Lock team will contact you shortly and assist in this regard.

We will follow up with the team and provide feedback.

Warm regards

Girly