worst service ever
<p>i have nothing but issues since i got this dstv. i have 1 decoder and extra view yet every month i get charged 2 decoders 2 extra view.. every month i phone to complain and fix it every month its reversed and i ask what to pay and they say nothing. last month i was told amount to pay and paid it. yesterday i confirmed to pay r430. now today im cut off and told i must pay R689? im sick and tired if this. Now they say i didnt make back payments in november? whose issue,check my call recordings..this is unacceptable i will pay the r430 and not cent more i want my service reconnected. </p>
Dear Tyron Du Toit
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Dear Tyron Du Toit
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
i appreciate the response. But what must my 80 year old grandfather watch tonight as you cut me off? Please reconnect until this matter is corrected.
i appreciate the response. But what must my 80 year old grandfather watch tonight as you cut me off? Please reconnect until this matter is corrected.
Thank you much appreciated. I wait to hear outcome
Thank you much appreciated. I wait to hear outcome
Good day. I did recieve a call to pay R430 i honestly did forget as i was on a run on beach during call. I will go make payment now of R430 will it be reconnected? As i see on app still showing R700
Good day. I did recieve a call to pay R430 i honestly did forget as i was on a run on beach during call. I will go make payment now of R430 will it be reconnected? As i see on app still showing R700
Good day Tyron
As per our telephonic discussion, kindly ensure that R500.00 is paid to keep your DStv service active.
Please do contact us should you require any further assistance.
Thank you for taking the time to contact us.
Kind regards
Dinah
Good day Tyron
As per our telephonic discussion, kindly ensure that R500.00 is paid to keep your DStv service active.
Please do contact us should you require any further assistance.
Thank you for taking the time to contact us.
Kind regards
Dinah
Thank you. Payment was made. R500
Thank you. Payment was made. R500
Please contact me immediately. Im honest to god fed up!! You making the accounting error i make payment we agree on. My dstv has been cut off 3 times this month alone? Who pays for that who pays for my calls? How hard is it to make a note to stick to your agreement. It is not the end of the month im so sick of this. If my grandparents didnt need this dstv i would cancel it cause this is pathetic!!!!!!!!!!!!!
Please contact me immediately. Im honest to god fed up!! You making the accounting error i make payment we agree on. My dstv has been cut off 3 times this month alone? Who pays for that who pays for my calls? How hard is it to make a note to stick to your agreement. It is not the end of the month im so sick of this. If my grandparents didnt need this dstv i would cancel it cause this is pathetic!!!!!!!!!!!!!