1 reviews | Active since Dec 2016

25 Jan 2017, 12:17

Worst service ever

<p>Bought a Dstv and made an appointment with the installer. They never showed up at the appointment time. Keep on calling the installer and get flimsy excuses like they are not able to reach the guy that must do the installation. Come on, who in this day and age has time to wait hours and hours?</p>

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Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jan 2017, 12:40
Official

Dear Melanie Deetlefs

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jan 2017, 16:49
Official

Dear Melanie Deetlefs

Thank you for taking our call, as discussed we have forwarded the matter to our Field Service/Installer team .

They will contact you directly for further assistance.

Regards

Elna

's update26 Jan 2017, 10:40
Reviewer Update

They can call anytime.

DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Feb 2017, 19:06
Official

Good Melanie Deetlefs

We understand that our Field Service/Installer team were in touch with you and you have been assisted.

Please let us know if you are not happy with the outcome.

Regards

Elna