Worst service ever!!!

<p>Ref No.: ********** 0-c2 - I wonder what is the turnaround time for resolving an issue at DSTV.. or maybe there are no defined SLA's and the company is run like a "****A" shop. You keep on suspending my service because you are unable to trace a payment I made at your Agency in Wonderpark... Sending you proof of payment on several occassions thru different individuals did not help. It looks like your systems are designed with an assumption that "A CUSTOMER IS ALWAYS WRONG".</p> <p>Just yesterday i received with some level of excitement an email from your team telling me that my case is finally, resolved... then an SMS came in telling me my service is SUSPENDED!!!!? Well? What did you resolve? I am on premium option, I have made all the required payments, you suspend my service and I am not getting reimbursed for the days that I am without it... You wanted me send you feedback: YOUR SERVICE OR LACK THEREOF IS BY FAR A WASTE OF MY MONEY... AND I AM CONSIDERING CANCELLATION. </p>