1 reviews | Active since Nov 2016

23 Nov 2016, 09:40

WORST SERVICE EVER

<p>I WAS CALLED FOR A DSTV PRICE LOCK ON THE 31 OCTOBER 2016 I WAS CALLED AND TOLD I QAULIFIED FOR THE PRDUCT BUT TILL TO THIS DATE I HAVE NOT RECIEVED THE EXPLORER I HAVE MADE MORE THAN 60 PHONE CALLS TO THE CALL CENTRE AND SPOKEN TO THE SUPERVISORS WHO ONLY INSIST THAT THEY WILL ESCALATE MY QUERY OR THEY WILL SEND IT VIA COURIER I AM FRAUSTRATED SO IS MYH FAMILY I AM A LOYAL CUSTOMER AND CANNOT BELIEVE YOU HAVE PUT ME THROUGH SO MUCH STRESS HIGHLY DISSAPOINTED</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Nov 2016, 10:02
Official

Dear Lindiwe Mokhobo

We acknowledge receiving your complaint. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Nov 2016, 11:04
Official

Dear Lindiwe Mokhobo

We have referred your complaint to the PriceLock department for urgent assistance. They will contact you directly as soon as possible.

Regards

Elna