Worst service ever

<p>Hi DSTV I am really not happy with your services.My partner and I have 2 decoders one in Pietermaritzburg and one in Pretoria.</p> <p>Both were disconnected and on the 25th I made payment for the decoder in PTA and it was connected.On Monday I had my decoder disconnected because ''THEY'' connected both of them and now have disconnected the decoder that I PAID FOR.</p> <p>I contacted them on facebook and i qoute: Please note that the last payment that is reflecting on your account is the of R400.00 dated 25-10-2016.</p> <p> And then I was told to: Kindly email the proof of payment to inquiries.Now I did not keep the proof of payment after my decoder was connected back on.</p> <p> </p> <p>I was told to go to Pep where I made payment so I can get my proof .I have just been to Pep and they told me their system doen't keep slips DSTV will be able to assist me.</p> <p>For 2 days now I have been back and forth trying to sort out this mess.They have it on their system that the amount was paid so why can't they sort this out.</p> <p>I pay for the to be connected and you connect both of them when I only made one payment.Then you decide to disconnect.When I ask why I am told I owe money but "the last payment that is REFLECTING on your account is of the R400" which I paid.Then I am asked to provide proof of receipt which I didn't keep after I was connected back on.For 2 days I am disconnected now. I mean really I am not pleased with this</p>