1 reviews | Active since Oct 2016

15 Nov 2016, 13:23

Worst service ever

<p>I paid R345 on the 06 of October via Eft and multichoice apparently can't see the payment . I do the same payment every month the same way and I've never had issues until now . Multichoice keeps suspending my service and I must call them every time and send proof of payment for ab escalation they say which has been sent several times but no feedback . I use airtime to call to get my service reconnected and I must use my data to send proof of payment every time . I sent an email to their enquiries email address on the 21st of October and until now no response . I need my issue sorted out ASAP . </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Nov 2016, 14:28
Official

Dear Phily Nhlanhla Nkasa

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Nov 2016, 15:16
Official

Good day Phily Nhlanhla Nkasa

Thank you for bring this matter to our attention.

Please refer to your personal e mail address for more information pertaining to your concerns.

Kind regards

Rupert