ND
Noluthando D

1 reviews | Active since Jul 2013

03 Oct 2016, 21:50

Worst service ever

<p>Ever since I got the explora decoder I've had endless problems as a result my credit scoring has been affect. The consults never know what they doing half the time n then they say they will escalate the matter someone will call. I've been waiting for a call to cancel my debit order because multichoixe thinks that my bank account is their play ground. Ever since I signed up for the nonsense decoder I've never paid the promised R899 today a debit order went through that was supposed to go off last week and the amoung was double what I asked was supposed to be taken. Multichooce has really gotten me so irritated I need some explaination for this. The last last I spoke to didn't even want to assist me told me she's escalating the matter n I'm still waiting.... I now have to take time off work to go straight to your offices for a proper fight maybe that will work... </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Oct 2016, 07:09
Official

Dear Noluthando

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Oct 2016, 11:35
Official

Dear Noluthando

We have referred your enquiry to the PriceLock department for urgent assistance. They will contact you directly as soon as possible.

Regards

Elna