RJ
Ruan J

1 reviews | Active since May 2012

26 Aug 2016, 08:28

Worst service ever

<p>On the 1st of August, we decided to get the Explora, we arranged the new decoder, double the amount was deducted from my account which I still don't know why. That was literally the first week of August, today we are already at the 26th of August, almost a month later and still nothing has happened!</p> <p> </p> <p>When I call to find out what is the problem, the only response I get is that they will call be back within 48 hours, it is almost the end of the month and they have done no effort what so ever to final install our DSTV explora.</p> <p> </p> <p>I am sick and tired of listening to their excuses, every week they make promises and yet I am still without my Explora. I am on the edge of cancelling my DSTV all together. </p> <p> </p> <p>The most pathetic service I have ever received!!!</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Aug 2016, 08:45
Official

Dear Ruan

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team