Worst service ever

I have experience a worst service ever at DSTV call center.i have called in wanted to know why they have blocked my channel because I have paid yesterday,they said I'm outstanding with R55 which was for reconnection and I made a payment for reconnection last month ...I even called them before because I have received an msg that I must pay R155 but they assured me that it was an error I only need to pay R100.But when i called today it was a different story at first she said that R50 was for reconnection and when I told her I have paid that reconnection fee last ,she change her story to I was charged for 5days because they unblock my channel on the 27 instead of the 1st ... nobody told me I am going to be charged R55 for 5days,I would've wait for the 1st...really does it make sense I am paying R100 for a month,now I must pay R55 for 5 days what a total rip-off ...DSTV daily ******* ijoo... that's where started talking nasty behind instead of helping for almost an hour...I dropped my phone since I was not getting help...what pains me is I have wasted my money and time...