1 reviews | Active since Nov 2019
Worst Service DSTV
I'm horrified by the bad service I've been receiving from DSTV since September. When trying to pay for my subscription I realized that I must pay R1 600 for compact which is normally R399. When I called them about the issue I was told I must just pay R399 that I normally pay and they will fix the issue. This morning when I tried to open the TV I realized that they canceled my service. When I call them I was told I need pay an extra R900 (over and above the R400 I have already paid for this month) which is an arreas amount, which doesn't make cuase dstv is a prepaid service. After realizing that they can't fix this issue I just told them to cancel my subscription with them. I'm just glad I won't have to deal with this kind of service anymore. It's just Ludacris... And you can keep the R400 I have already paid for this month....
We do apologise if your DStv experience has not been as it should have.
If your complaint has not been dealt with to your satisfaction and you would like us to investigate further, please provide us with your customer or ID number so that we can make your experience more pleasurable and get to the bottom of your problem.
Kind regards,
DStv Team
Best regards,
We do apologise if your DStv experience has not been as it should have.
If your complaint has not been dealt with to your satisfaction and you would like us to investigate further, please provide us with your customer or ID number so that we can make your experience more pleasurable and get to the bottom of your problem.
Kind regards,
DStv Team
Best regards,
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