Worst service delivery ever DSTV

Unfortunately the lowest ranking is 1 star otherwise my ranking would be an infinite negative rating.

I subscribed for the premium streaming package and paid on their website with my credit card 25 June 2023 and have been following up, phoning sending emails daily since then. Every time I get the same response we will escalate, we need this we need that, then I send again and the cycle starts all over again.

I must say at least after 9 days they have started changing the story by saying that they see from my mails that I paid but there system is not working, it happens that you pay and it does not reflect so sad too bad.

I have never had such bad service delivery including from state institutions and in South Africa that is saying a lot.

Truly I will share my sentiments with everyone I meet, I pad them and the response is just sorry we can see you paid but we can't do anything