Worst service

I am very disappointed with Dstv(multiChoice) .

I paid R287 on my as it showed that I was owing that money for my data to be active. Dstv confirmed that the payment is reflecting and it had been active. Yet it’s not working until today. I have been calling and everyone has been saying it’s been escalated. We will call back after 24hr/48hr.. Today we called 2 times and the last call was the worst. We spoke to Wuyisani Masongai( I am not sure about the spelling and don’t trust this) the lady didn’t take us serious at all. If possible I request that today call be listened to as it showed that multiChoice is the worst company. And above that, the lady doesn’t deserve to be a customer service advisor or consultant