LH
Lezahn H

1 reviews | Active since May 2015

25 Jul 2015, 15:07

Worst Service

After I paid a huge amount to uograde my services, I get told that they cannot do that today.. As a customer that pay alot of money every month, I am disgusted in this service.. I want a full refund or my account to be corrected today still!! Disgusting!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jul 2015, 13:02
Official
Hello lezahnhart,

It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.

As per our telephonic conversation please forward your proof of payments to allow us to upgrade your services to the DStv Premium package.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Nesta