mD
marietha D
1 reviews | Active since Apr 2018
11 Jun 2020, 11:01
Worst service
What a useless company! The WhatsApp chatline is an abomination. Trying to talk to a stupid robot which doesn't understand anything. I've tried 4x to phone them. Everytime they take you through the whole process, which takes 10 min, just to be told that you are nr 200 and something in the line. And there is only 1 nr to call. The Jhb nr. Channel 117 never works from about 16:30. No matter what the weather is like.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Jun 2020, 11:20Hi Marietha Dorfling,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Jun 2020, 11:20
Official
Hi Marietha Dorfling,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
mD
marietha D's updateReviewer Update
11 Jun 2020, 18:26But of cause you do! Because the the installer can charge R400 and then just pull up his shoulders and say sorry, I can't find a problem but you still have to pay me. Just like I spent over 30 minutes on the phone with your call centre today and after resetting my decoder several times, it is still not working. Useless!!
mD
marietha D's update11 Jun 2020, 18:26
Reviewer Update
But of cause you do! Because the the installer can charge R400 and then just pull up his shoulders and say sorry, I can't find a problem but you still have to pay me. Just like I spent over 30 minutes on the phone with your call centre today and after resetting my decoder several times, it is still not working. Useless!!