Worst service

Worst service from Zanelisile from Dstv call center I inquired about my bill which did not make sense to me hence the call to their call center I got the rudest agent who does not even listen attentively to the query just thumb suck the info from the top of her head I asked to be put through to another agent she kept me on hold for more 15 minutes max pathetic service really is so annoyed !!!!!!!!!!!!!