Worst service

On the 30 march I was on the live chat with dstv. I explained to the gentleman that my dstv for end of april is incorrect. As I have take. The price lock package. And I also gave him a breakdown of what it should be. He then gave me the exact same breakdown as before and told me this is what I must pay. I explained to him I am on the dstc price lock so my account should be like the following: box office ***.00 Payment plan: R89.00 Subscribtion fee R 509.00 Rexordings R90.00

He then rep**** once again and gave me the exact figures he did before and told me he is ending the dstv live chat.

So I want to know what kind of service dstv is giving. Telling us on tv its a price lock,but when the new year comes they put your prices up. And the agents at the call centre are so rude and cannot assist you after dstv made this price lock.

I did not want to have dstv,because I have heard about all these problems other people have but I joined for my family. Now look at this bad service they give