1 reviews | Active since Jan 2019
Today I’ve received the worst service from Dstv. I decided to upgrade to compact on the 29 of December 2018. And I did that two days after I had payed my previous package. The consultant told me that I’ll have to pay R290 on the 28th of January plus R80 access fee for compact. On the 22 of January my dstv was disconnected I called and asked why .they told me that I was supposed to pay the amount on the same day I upgraded ... I told them I can only be able to pay on the 25th she said it was okay but I’ll have to pay R450 I’m not sure but it was around this amount. On the 25 of January I get home from work and the dstv is disconnected again and this time around I have to pay R650 so tell me how does my package go from R290 to R650 in less than a month. I call multichoice again and the consultant cannot give me a straight answer instead she’s screaming at me and ended by saying that I have to pay this money other wise I’ll stay disconnected. Had I known that I would receive such treatment as a customer I wouldn’t have upgraded my dish. Worst service ever
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