Worst service
<p>In the past 3 weeks I have had to call the call centre to reconnect my services though I am not in arrears! This is really appauling, I have never skipped a payment yet I keep on getting disconnected!</p> <p>Every agent I spoke to reconnects and promises that the errors that were made on my account will be rectified but I dont see any difference, they just disconnect me again today.</p> <p>In Oct they called me to change my payment option from cash to debit order and that when the problem started, they debit me on the wrong day and I still have to make a cash payment and they have also decided to reconnect a compact account which I havent used in 2 years and I never requested a reconnection!</p> <p>I have never seen such negligence by a company on a clients account its very much unfair!</p>
Dear Enhle Zwane
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Enhle Zwane
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
