1 reviews | Active since Sept 2013
Worst service
<p>Future Satalite in Wilgeheuwel did my original installation in Feb2016 on the R899 explora deal. I never had good signal ever since. Chenels keep on freezing and are scratchy. I was told that I had a bad LNB box which was part of a faulty batch from multichoice. They have litarilly promised me for 3 months, day after day, that they will come and replace it. Nothing has been done yet.</p> <p>I am currently paying full subscription and only MNet is working. How is that fair?</p> <p> </p> <p>I urgently need this sorted!!!</p>
Good day Prof De Kock
Thank you for bring this matter to our attention.
Please accept our apologies for any inconvenience you have experienced in this regard
We have re-escalated your concerns to our Price lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available
Kind Regards
Rupert
Best regards,
Good day Prof De Kock
Thank you for bring this matter to our attention.
Please accept our apologies for any inconvenience you have experienced in this regard
We have re-escalated your concerns to our Price lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available
Kind Regards
Rupert
Best regards,
They have actually replaced the LNB this morning, what a coincidence. They said that they will return when I'm home to check the decoder settings.
Lets see how that goes.
Thanks
They have actually replaced the LNB this morning, what a coincidence. They said that they will return when I'm home to check the decoder settings.
Lets see how that goes.
Thanks