1 reviews | Active since Dec 2015
worst service
I had made an arrangement for paying my account as I could not afford to make payment in October I decided to make a payment of 2120 as the services kept disconnecting to pay the account in full. So now I made another payment of 1070 to make it upto date now I'm told I must pay another 1000 and odd to reconnect. How is this possible I made an arrangement for October only which I paid and I still owe. Money for just owing one month I must pay close to 4000 rand this is insane. I have emails stating to that I owe 749 I really fail to understand what makes it so much. I need help... my id is *** and contact number is *** please assist me with this matter I will not pay 4000 which I don't owe.multichoice is taking me for a ride.
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team