Worst serves by far

Good Day<br> I have come to a point that I cannot take it anymore with our upgrade to the new explora (R899 over 24 months with a FREE installation) <br> I want the country and especially the Western Cape residents who read this to think twice before you consider the upgrade to the explora. Maybe it is time for the board of directors to read this as well.<br> After almost two weeks of sending endless sms to the number 32445 to be contacted by an installer nothing has happened. Try calling the numbers / companies in the Western Cape found in the box 'For the best installations, we trust them 'everybody has giving us an excuse or they do not get paid for installations, we will charge you R 5.00km from Cape Town to Paarl, etc, etc. Contacting dstv in the northern suburbs of Cape Town only to be told no they cannot help we need to wait until an installer contact us. How long must we wait?<br> After contacting the call centre twice every person said 'sir we will escalate the problem' nothing to date. To make it worse they said sir we are invoicing you from the day the unit was delivered to you.<br> Now it is time to get the layers involved and a campaign do not upgrade in the Cape.