Worst overall service

've called for over 5 times today on all occassions on the line wait9ng to be assisted for over 15 minutes. I've used more than R200 airtime to call you people & I'm not getting anywhere with any other agents they all sound like stupid robots. Im so ****ed that I pay R400 every ****** month for this **** & on top of that when you ask them to call you back after they have put you on hold for another 10 minutes they tell no we are an inbound call centre but all they do I waste our ****en money. I'm sure no1 is going to give to cents about my frustration as usual.