AB
Alroy B

1 reviews | Active since Mar 2017

28 Mar 2017, 08:15

Worst Manager Service

<p>On 28 Feb 2017, 4:30pm I walked into the DStv Westridge branch. After explaining every to the consultant, I kindly asked for the manager. But he sent his staff back to me with a message that his busy, but I can hear him laughing in office with once of his staff members about something, it definitely wasn't work related that they were laughing about. After calling for him repeatedly, he eventually came out and looked very annoyed because it was almost home time for them and here a customer calls him just before home time. He didn't take my query serious because he just wanted to get home. He said he would call me with feedback on my query and until today didn't hear from him.</p> <p>Exceedingly insulted because I know this is not the brand DStv aims for.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Mar 2017, 08:32
Official

Dear Alroy

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

Best regards,