Worst Live Chat help was "No Help At All"

<p>Apparently, according to the DSTV call center, the only people that can help me with a internet connectivity problem (connecting to DSTV Now and Supersport) is the Live Chat people on the DSTV site. I must have got the most *********** person on the other end of the line - no knowledge or will to help me. I hope someone in management sees this post and get someone to contact me. I have also send a message from the DSTV website, as well as tried numerous times on the LIve Chat again - unfortunately the same person comes up and disconnects me immediately - I have proof. In the meantime my problem persists: According to your system I am in Germany and I cannot watch any of the Live services on DSTV Now or Supersport. The thing is, I AM NOT IN GERMANY, I am in Pretoria, South Africa. I have spoken with my ISP (MWeb) and accoroding to them there is nothing wrong with my IP and it shows that I am connected to MWeb in South Africa. I don't have a problem connecting on either my Mobile or iPad - the problem is only with my desktop. Please get me a competent person to assist me with this problem....</p>