SA
Sadia A
1 reviews | Active since May 2024
03 Apr 2025, 12:36
Worst insurance ever.
DSTV insurance agents are so very slow. I am waiting since the 18th of March 2025 for a claim that i submitted but i got no answer so far. Since Monday there have been no response from them at all. I called in and send emails but no one is answering or calling me back at all. Just been so damn quiet. I have been struggling with them for 2 weeks now. This is so USELESS because its suppose to help you in your time of need instead it gives you more problems. Never again with them.
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Sadia A's updateReviewer Update
30 May 2025, 21:17DSTV Insurance
It's been over 2 months since I've submitted a claim and no outcome yet. All emails that i get from multichoice is the exact same email like they copy and paste the email with no new information. All calls that i make i hear the same thing. IDK what is going on there but i just have to keep on paying a policy for a deceased person. I don't know what i or my family has done for them to take sooo long to do what they promised on the phone call when i opened this policy. Its so frustrating.
It's been over 2 months since I've submitted a claim and no outcome yet. All emails that i get from multichoice is the exact same email like they copy and paste the email with no new information. All calls that i make i hear the same thing. IDK what is going on there but i just have to keep on paying a policy for a deceased person. I don't know what i or my family has done for them to take sooo long to do what they promised on the phone call when i opened this policy. Its so frustrating.
SA
Sadia A's update30 May 2025, 21:17
Reviewer Update
DSTV Insurance
It's been over 2 months since I've submitted a claim and no outcome yet. All emails that i get from multichoice is the exact same email like they copy and paste the email with no new information. All calls that i make i hear the same thing. IDK what is going on there but i just have to keep on paying a policy for a deceased person. I don't know what i or my family has done for them to take sooo long to do what they promised on the phone call when i opened this policy. Its so frustrating.
It's been over 2 months since I've submitted a claim and no outcome yet. All emails that i get from multichoice is the exact same email like they copy and paste the email with no new information. All calls that i make i hear the same thing. IDK what is going on there but i just have to keep on paying a policy for a deceased person. I don't know what i or my family has done for them to take sooo long to do what they promised on the phone call when i opened this policy. Its so frustrating.