ND
Neil D

1 reviews | Active since Apr 2011

02 Oct 2023, 20:48

Worst ****ing place ever

I do like how DSTV reply's saying your query was received and someone will be getting back to you. This is really getting out of hand now what should i do for you to sort out your ****.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Oct 2023, 20:50
Official
Hi Neil Dianond, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Oct 2023, 14:04
Official
Hi Neil, we hope this email finds you well.

We are delighted to hear that the outstanding balance of R 3000 for the router issue you have since raised has been successfully reversed and your account now reflects a balance of R 0.00. Furthermore, the account has been sent for delisting to ensure the rectification of your credit bureau profile. We understand the importance of maintaining a positive credit history and we're committed to assisting you in this matter.

We apologize for any inconvenience you initially encountered, and we are pleased that we were able to address your concerns to your satisfaction. Should you have any further questions or require additional assistance, please do not hesitate to contact us. We are here to assist you.

Regards
DStv: Hello Peter Team

Best regards,