J
Jeremiah

1 reviews | Active since Jan 2023

05 Nov 2024, 18:10

Worst experience ever

Debit order ****ups Cold transferring Supervisors failing dismally (kaitlyn) if she's a supervisor... Cancelation requests being denied flat out. No reference numbers provided.

Staff laughing at your call in the background.

Calls are recorded for quality and training purposes...

Honestly the worst waste of money ever.

Simply the poorest of services.

Times will change and what you have to offer will be mediocre.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Nov 2024, 18:27
Official
Hi  Jeremiah, 

Thank you for reaching out to us. 

We have received your query and are currently looking into it. 

Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team
J
Jeremiah's update05 Nov 2024, 18:30
Reviewer Update
I'm visiting your offices tomorrow.

Would love to chat to someone then.
J
Jeremiah's update06 Nov 2024, 11:57
Reviewer Update
I'm standing in your multichoice building in N1 city right now.

My ticket number is 779


I will ask for a manager when my turn comes.