Worst ever service

<p>i have app**** for the price lock, i was approved for the contract, waited for the decoder to be delivered, received sms phoned multichoice telling them i have not received the unit, spoke to about 8 consultants including 3 supervisors Bonginkosi and Ansley.... no word back from them.... then i was advised to phone multichoice delivery company yup doing their work for them, to find out where was the unit delivered.... it is a month later, no decoder, and they deducted R1600, form my account.....</p> <p> </p> <p>Every time i phoned the call centre i get told they have to escalate it to the department that works with the price lock, they never phone back,</p> <p> </p> <p>The prices goes up they show the same thing over and over, catch up is never up to date but yet they want the business and quick to deduct money that does not belong to them, this is ***** i will now phone the consumer act.</p>