WORST EVER SERVICE

Complete lack of service is all we have received from DSTV. We cancelled our old subscription and got the Price lock for R899 at the end of Oct. We paid the old subscription for November 2019 in full yet received no service. After the installation of the Explora device on the 30th of October 2019, we had partial service for 5 days only. After several phone calls and emails we were told to pay another R899 for the remainder of November to reconnect. This was only 5 days left of November. We ipted to wait for the end of the month and put it on debit. After the debit order went through we still had no service and after inquiring we where told ro pay an additional R315. Still no service. Even after speaking to a *********** and unhelpful supervisor. We were requested to pay an additional R216.33 and service was restored for 1 day. Serveral phone calls and emails later still no service. 30 December we phoned again and was told that we needed to pay an additional R859 which we refused to do since we have already paid for the month and received NO SERVICE! After multiple calls and emails we fibally spoke to someone who helped us. She cancelled the R50 rejoining fee since the fault was in DSTV's side. We then had partially sevice. We could only watch but no PVR service even through we paod for a Premium subscription. We managed to eventually get someone to reboot and had full service for a few days. Then we got the same error (E102/29) and was asked for another R50 to reconnect. This lasted barely a week before the same error appeared. We phoned again today 24 Jan 2020 and was told we have to pay R50 reconnecting fee again! Thats 4 times in less than a month! Despite several promises that Price Lock agents will phone NOTHING has happened. Asking to be put througb to a supervisor only results in the phone being disconnected. The most appaling service ever. We even tried cancelling the subscription but cant get any help there either! Stay vlear of these charlatans. They just demand money for NO SERVICE!