SW
Seve W

1 reviews | Active since Nov 2017

17 Dec 2023, 21:08

Worst ever service

Cannot connect on MyDSTv Now..Cannot link my account, whatever that means

Called in for assistance! The first consultant put the phone down,promised to call back, never did, the second one says they cannot find my details, must “escalate” the matter. Spent an hour on the phone

I have a Holiday Package, my account shows a zero balance, i switch on for 3 weeks , pay until next time

Multichoice is useless and pathetic. The Consultant doesn’t even know where Knysna is when i suggested i see an agent tomorrow

Every year it’s a struggle,

As a result of their ineptness, we haven’t watched DSTV for 12 years at home

I switch it on at the holiday home for the sake of the kids

I say again, DSTV must be up there with the most pathetic customer service & inept consultants

Little wonder they’re losing subscribers

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Dec 2023, 21:10
Official
Hi Seve, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team