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chante D
1 reviews | Active since Jun 2012
17 Aug 2020, 14:49
WORST CUSTOMER SERVICES DSTV
THE WORST *********** PEOPLE EVER, I AM STRUGGLING FOR 3 WEEKS NOW TO JUST GET MY REFUND PAID INTO MY BANK ACCOUNT, HOW LONG CAN IT TAKE FOR 2ND APROVER TO APPROVE THE REQUEST????
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
17 Aug 2020, 15:45Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Aug 2020, 15:45
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
17 Aug 2020, 20:24Hi Chante,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, an escalation has been sent to central finance for an urgent 2nd approval refund for the funds to reflect within 48 hours in your banking account.
We will contact you on the 18 August 2020 to confirm the processing of 2nd approval and also contact you on the 19 August 2020 to check if you have received the funds.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, an escalation has been sent to central finance for an urgent 2nd approval refund for the funds to reflect within 48 hours in your banking account.
We will contact you on the 18 August 2020 to confirm the processing of 2nd approval and also contact you on the 19 August 2020 to check if you have received the funds.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Aug 2020, 20:24
Official
Hi Chante,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, an escalation has been sent to central finance for an urgent 2nd approval refund for the funds to reflect within 48 hours in your banking account.
We will contact you on the 18 August 2020 to confirm the processing of 2nd approval and also contact you on the 19 August 2020 to check if you have received the funds.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, an escalation has been sent to central finance for an urgent 2nd approval refund for the funds to reflect within 48 hours in your banking account.
We will contact you on the 18 August 2020 to confirm the processing of 2nd approval and also contact you on the 19 August 2020 to check if you have received the funds.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
19 Aug 2020, 15:33Help us improve, Chante!
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Best regards,
DStv (MultiChoice)'s reply19 Aug 2020, 15:33
Official
Help us improve, Chante!
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Best regards,